We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
App2Food may collect and use Users personal information for the following purposes:
Information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We may use feedback you provide to improve our products and services.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service
To send Users information they agreed to receive about topics we think will be of interest to them.
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may Contacting us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
This Refund Policy ("Policy") outlines the guidelines and procedures for refund requests made by customers and restaurants using the App2Food platform. Please read this Policy carefully to understand the terms and conditions governing refunds.
• Refunds and Credits
All charges made through our platform are considered final and non-refundable by default. Our primary goal is to ensure your satisfaction with the services provided through our platform. If you encounter issues such as food quality or missing items in your order, we encourage you to directly contact the Restaurant you ordered from to discuss a possible resolution, which may include a refund or replacement items.
While App2Food generally does not provide refunds or credits, we appreciate your feedback, and we remain committed to facilitating positive dining experiences through our platform. Any decisions regarding refunds or credits are ultimately at the discretion of the individual restaurant you ordered from. They will be better equipped to address specific concerns related to your order.
• Canceled Orders
Should you decide to cancel your order, charges may apply based on the progress of your order at the time of cancellation. Any applicable charges will be clearly communicated to you before you confirm your cancellation.
Transactions Involving Age Restricted Substances
Restaurants within our platform may offer certain products, such as alcoholic beverages, which are subject to age restrictions and can only be purchased by consumers of legal age in jurisdictions that permit such transactions (collectively referred to as "Age Restricted Menu Items"). By using our service, you expressly represent and warrant that:
You are of legal age to purchase Age Restricted Items in your relevant jurisdiction.
You meet all other legal requirements of your jurisdiction to purchase Age Restricted Menu Items.
Please be aware that App2Food cannot accept orders for Age Restricted Items. The delivery of such items will solely depend on the Restaurant’s acceptance of your order.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
101 Crawfords Corner Road, Holmdel, NJ 07733