Every year begins with new hopes, not just in one’s life but also in the business world. It has been observed that with the change in the calendar, trends and technology also change.
Covid -19 pandemic, an unfortunate phase with which no country was left unaffected, forced the world to switch to online technology earlier. The worst-hit hospitality industry somehow managed to breathe with online technology.
Technology that was our last alternative is now a blessing in disguise for the restaurant industry as a large chunk of profit comes from online sales.
Is bringing your restaurant online, the only key to success presently? A restaurant to excel on the online platform needs an alliance with a few more or new technological aids in the present age with the time-honored factors like the taste of its offerings, skilled staff, hygiene, excellence, ace customer experience, etc.
Adopting new technology is not significant for a restaurant. The important thing is to choose the right and the suitable one with efficiency.
With 2022 on the board, new technological trends in the restaurant are in circulation, helping the industry grow with outcome-driven inputs with simplifying work for the workforce involved. So let us take a look at the tech trends in 2022 with great potential and productivity to beat the competition and become high-tech.
- Digital kitchen
Gone are the days when taking the orders from customers, noting them down, confirming again amidst the chirpy talks of customers, and running to the kitchen to share the order was a scene in every restaurant.
The new technology of this year is KDS, the Kitchen Display System. It is a digital board with a menu aiding restaurants to simplify the functioning at the back of the restaurant. The KDS system links with a restaurant POS integration (point-of-sale system) due to which orders get displayed on the screen based on priority and other dietary instructions.
In addition to keeping the track of the delivery time for a meal, it manages the inventory stock. This digital kitchen technology confers accuracy, coordination, and smooth functioning in the kitchen and eventually at restaurants.
- Online ordering systems and delivery apps
The online ordering system has been highly successful in saving restaurants from various restrictions by the laws of ambiance along with cutting the cost of maintenance of ambiance and the staff.
No more confusion and back-to-back phone call for orders, since the online ordering system has enabled one-click orders to restaurants at any time. Online food ordering system for a restaurant has enabled restaurants to work in late hours or 24/7 to achieve their sales or revenue target since restaurants can work round the clock.
Having your website and online restaurant delivery system is in as it declines the disadvantages of third-party apps where you cannot be your boss.
Third-party delivery apps though have been aiding businesses to survive with their delivery services but also gobble the big byte of the earning of the restaurant. A new technology solution this year for a restaurant is having its website, mobile ordering app for restaurants, and economical food delivery system to stay ahead of the time.
- The new technology of payment avoids any contact
Without touch or contactless technology is a rage. It is not all about giving orders online. Payment technology has also undergone a revolution with touch-free or smart devices like a smartwatch of the customer, smart cards, and smartphones.
Touchless technology helped in the distancing years of the pandemic, and now has become a lucrative habit involving fewer hassles in restaurants. Covid-10 fear is yet not ruled out completely, so contactless technology like mobile payment or digital payment technology is the need along with being time-saving, simple, and swift.
4. The online table reservation system
Which table do you prefer in a restaurant? It is noticed that customers look to book or sit on corner tables and avoid those tables near the kitchen. Guests get the fragrance of every cuisine cooked in the restaurant, and they avoid it. Furthermore, sitting in the center of a restaurant gives a right to all those passing by to have a glance at the plates of folks sitting there.
With table reservation technology on the board, the panic situation on the tables in a restaurant is 100% avoided in time slots. The restaurant can arrange seats as per the guests at a time, manage the waiting list, and have the loyalty of customers towards it with personalized treatment.
- QR codes
The codes otherwise are hard to understand, QR codes are all around the world and are a relief as no matter where you are, payment is possible from anywhere and anytime. Easy access to online menus of restaurants by a customer is possible, and therefore, orders can also be received by the restaurants with the help of QR codes.
During the pandemic time, when the virus is still not vanished, QR codes promote contactless transactions ruling out the possibility of spread. It is a low-cost technology for a restaurant that is a must to adopt in 2022, along with a free online food ordering system for restaurants.
- AI-based Inventory management software
The motive of this software is to help restaurants in maintaining the record stock of food, beverages, etc. It also aids in giving the estimated stock of edibles or ingredients needed at a specific time depending upon the data of customers visiting the restaurant.
This has not just reduced the workload of store managers but has helped them in reducing the wastage of food, reducing the cost, and saving a penny for the restaurant itself.
- Technology for fresh air is a must
After months of lockdown and almost 2 years of pandemic threats, people have decided to take revenge by bringing their lives back to normal. Visiting a restaurant was a serious missing fun in the life of people in the past two years. But, somewhere down the line, the fear of getting into the trap of the virus during the third wave persists.
The hygienic, fresh and clean air can put the customers at ease and make them back to restaurants more in numbers. So make sure that your restaurant is equipped with air purification technology to give customers the feel of comfort and safety.
Conclusion-
The biggest uproar in the last few years, Covid-19, has swayed the world to online platforms and brought the business out of the deadly cyclone of getting locked permanently. Online technology kept us alive and improved technologies have led us out of the darkness to a profiting destination.
Technology can set you apart or ahead of others with its unique solution, so go for the latest and the best technology for the popularity and returns of your restaurant. A great customer experience is a key to customer loyalty, and bringing out comfort for them in your restaurant would increase sales and return.
Delight your guests and attain stability in your restaurant business with the right and new technological innovations. Let the year 2022 turn the table around with more profit and returns to your business.
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