We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
App2Food may collect and use Users personal information for the following purposes:
Information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
We may use feedback you provide to improve our products and services.
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service
To send Users information they agreed to receive about topics we think will be of interest to them.
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may Contacting us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction
information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users
with our business partners, trusted affiliates and advertisers for the purposes outlined above.
• Delete Your Personal Information
You may submit a request to delete your account and the personal information we have collected about you. By submitting this request, you will lose the following information with App2Food:
• Your account details
• Your order history and all scheduled “future” orders
• The one-click “reorder now” options based on your order history
• Loyalty points and rewards earned
• All App2Food credits in your account (including refunds, disputes, or any other credits)
To submit a request to delete your personal information, you can:
• For App2Food: Visit this link.
• Alternatively, you may email us at request@app2food.com with the subject line “Delete My Account.”
• Log in to your account, go to the profile page, and click on the "Delete Your Account" button. Then, fill out the required fields.
We will need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account.
In certain circumstances, we may decline such a request, such as when we are unable to verify your identity or when we are unable to delete your information for legal or regulatory reasons. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.
If you choose to delete your personal information, we will not penalize you, charge you different prices, or provide different quality of services, except to the extent you limit our ability to process personal information needed to provide our Services. However, please note that if you delete your data, we may no longer be able to provide you with our products and services or engage with you in the same manner.
If you have any questions about your request, you may email us at request@app2food.com. New Jersey residents may also have the right to appeal the denial of a request made by emailing request@app2food.com, and we will respond within the legally required time period, including a written explanation of the results of your appeal.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
App2Food has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
This Refund Policy ("Policy") outlines the guidelines and procedures for refund requests made by customers and restaurants using the App2Food platform. Please read this Policy carefully to understand the terms and conditions
governing refunds.
• Refunds and Credits
All charges made through our platform are considered final and non-refundable by default. Our primary goal is to ensure your satisfaction with the services provided through our platform. If you encounter issues such as
food quality or missing items in your order, we encourage you to directly contact the Restaurant you ordered from to discuss a possible resolution, which may include a refund or replacement items.
While App2Food generally does not provide refunds or credits, we appreciate your feedback, and we remain committed to facilitating positive dining experiences through our platform. Any decisions regarding refunds or credits
are ultimately at the discretion of the individual restaurant you ordered from. They will be better equipped to address specific concerns related to your order.
• Canceled Orders
Should you decide to cancel your order, charges may apply based on the progress of your order at the time of cancellation. Any applicable charges will be clearly communicated to you before you confirm your cancellation.
Transactions Involving Age Restricted Substances
Restaurants within our platform may offer certain products, such as alcoholic beverages, which are subject to age restrictions and can only be purchased by consumers of legal age in jurisdictions that permit such transactions
(collectively referred to as "Age Restricted Menu Items"). By using our service, you expressly represent and warrant that:
You are of legal age to purchase Age Restricted Items in your relevant jurisdiction.
You meet all other legal requirements of your jurisdiction to purchase Age Restricted Menu Items.
Please be aware that App2Food cannot accept orders for Age Restricted Items. The delivery of such items will solely depend on the Restaurant’s acceptance of your order.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
App2Food
www.app2food.com
101 Crawfords Corner Road, Suite #4116, Holmdel, NJ 07733
1-800-520-9967
info@app2food.com
© App2food. All Rights Reserved